Mitel
Mitel 5000 Series Servers
The IP communications platform consists of two primary systems (CS-5200 and CS-5400) that can transparently network up to 63 different locations. Each server is equipped and licensed for networking ‘out of the box’ and networking capacities can be easily expanded with a one-time license. Additionally, if you want to network to other systems over IP, this system requires no additional hardware or licensing.
The Mitel CS-5200 communication server is designed for the small business, offering built-in support for up to 75 IP endpoints and four ports of built-in voice mail, as well as system networking over IP or E-1 for seamless connectivity within a multi-site environment.
The Mitel CS-5400 communication server is designed for the larger customer requiring up to 175 IP endpoints. The Mitel CS-5400 is built on an Mitel CS-5200 through an upgraded processor expansion card that is installed in the dedicated processor bay.
The Mitel CS-5200 and CS-5400 Offer:-
- Support for Mitel and third-party software applications, for example CTI.
- Support for Mitel S8000 series IP and wireless endpoints.
- Built-in four-port basic voice mail (upgradable with Windows 2000 Voicemail or Enterprise Messaging.
- Two built-in analogue trunk ports.
- Two built-in analogue extension ports.
- Three module bays allow for internal expansion and can be used in any combination:
- E-1/PRI Module can be used to connect to other Inter-Tel CS-5000 Servers or to Primary-Rate services.
- Analogue exchange line module enables connectivity of two PSTN exchange lines.
- Basic-Rate connectivity.
- In-built modem for remote diagnostics and programming.
Mitel 3300 Integrated Communications Platform
The Mitel 3300 ICP is a proven, resilient converged communications platform that adds feature-rich IP communications and advanced user application to corporate local and wide area networks (LAN/WAN). Readily scale-able, the 3300 ICP can efficiently serve the needs of users in small, medium and large enterprises with single and multiple locations from 30 to 60,000 users. It integrates rich call-handling, telephony features and networking built on Mitel’s three decades as a leader in voice communications.
In addition, the 3300 ICP supports many advanced applications including Mobility, Team Working, Customer Interaction, and Messaging designed to improve business processes. All are easily accessible via the industry’s most extensive portfolio of desktop devices and are readily managed via web-based embedded system management capabilities.
Mitel 3300 ICP provides:-
- Seamless IP Networking across multiple sites providing VoIP functionality
- Resilient, robust switching
- Support for industry standard networking protocols such as Q.SIG and DPNSS
- 500+ telephony features
- Embedded Standard Unified Messaging, Auto-attendant, ACD, and WiFi and IP DECT wireless
- Support for the broadest range of IP desktop devices within the industry today
- Web-based user interface that allows for easy programming of desktop phones
- Hot desking, allowing users to change any extension to their own
- 802.3af compliance for power over Ethernet
- Support for touch-of-a-button, drag-and-drop video and audio conferencing
- Industry standard APIs and support for third-party applications through MiSN
- Mitel 3300 CITELlink Gateway provides seamless integration with Nortel phones
- Wireless Voice and Data: The 3300 ICPs integrated wireless gateway enables mobile users to access voice and data services equal to the wired desktop anywhere in the enterprise. Both 802.11 wireless and IP DECT are supported.
- Speech-Enabled Applications:The 3300 ICP supports Mitel Speech Server Unified. Messaging including attendant, directories, mobility and voice portals.
- Collaboration:The 3300 ICP supports Mitel Your Assistant, the PC-based real-time communications tool that provides a single, unified interface for call handling, integrated communications and collaboration.
- Video Conferencing:The 3300 ICP supports Mitel Voice First Application, the one touch video conferencing thats as easy to use as dialing a phone.
- Teleworking: The 3300 ICP integrates support for the Mitel Teleworker Solution. This simple, secure, plug and work solution enables transparent access to the corporate voice network from any location with broadband Internet access.
- Messaging: The 3300 ICPs embedded voice mail is a flexible, cost-effective solution supporting centralized voice mail and multi-level auto-attendant. The 3300 ICP also supports the Mitel Messaging Server which provides enhanced voice mail as well as integrated and unified messaging.
- ACD and Contact Center Applications: The 3300 ICP includes embedded automatic call distribution (ACD) and supports the Mitel 6100 Contact Center Solutions suite of modular, web-centric contact center applications.
Mitel IP Handsets
Mitel 5304
Mitel 5304 IP Phone
Mitel 5304 IP phone is a cost-effective entry-level display phone that provides access to the features and applications enabled by Mitel IP-based IP communications platforms. This two-line, dual-port IP phone with a 40-character backlit display supports both SIP and MiNet protocols and works behind the Mitel 3300 and Mitel SX-200 IP Communications Platforms (ICP). It is specifically suited to be deployed in areas where a small footprint is required: cruise ship cabins, hotel guest room phones, university dorms, classrooms or beside a cash register in the retail environment.
Mitel 5312
Mitel 5312 IP Phone
The dual-mode Mitel 5312 IP Phone is a full-duplex handsfree speakerphone with multi-line backlit display and programmable feature keys. It provides intuitive user access to more sophisticated call handling and converged applications supported by the Mitel’s IP communications platforms. It is easily personalized with programmable keys or with a browser-based desktop configuration tool.
The 5312 IP phone provides IP functionality with the ease and familiarity of a traditional business phone. Being user-friendly, it features easy-to-use programming tools for feature set customization and a 40-character white, backlit graphics display. It is an ideal choice for users – such as teleworkers, ACD agents, technical support staff, office workers, sales and customer service departments – who need access to sophisticated features.
Mitel 5324
Mitel 5324 IP Phone
The dual mode Mitel 5324 IP phone is a feature-rich, multi-line IP speakerphone with full duplex handsfree operation. It is geared toward users who must change their telephone feature set to match their changing needs. This includes managers, professionals and teleworkers as well as contact centre or help-desk agents. With the 5324 IP Phone, users get superb call handling as well as user-programmable access to advanced voice communications, IP-based applications and services. The 5324 IP Phone supports a full lineup of IP peripherals such as programmable key modules (PKMs), conference units and line interface modules for even greater access to IP applications right at the user’s desktop.
The 5324 IP Phone is specifically designed for communications-intensive companies that require a converged IP infrastructure to deliver productivity and customer-enhancing applications and services to the user’s desktop. This includes unified communications, speech recognition, PC integration, contact center, and remote voice and data applications. An enterprise-class phone, the 5324 IP Phone has a white 40-character backlit graphics display, 24 programmable keys, eight telephony function keys and three context-sensitive softkeys for feature customisation.
Mitel 5330
Mitel 5330 IP Phone
Part of the next generation desktop family, the Mitel 5330 IP phone demonstrates Mitel’s commitment to ease of use and enhanced user value, while delivering innovative features and applications. A full-feature enterprise-class telephone, the 5330 IP Phone provides a large backlit graphics display with 24 programmable self-labeling keys, superior wideband audio, and a built-in HTML toolkit for desktop applications development. The 5330 IP Phone supports hot desking and clustered hot desking, as well as resiliency. It is ideal for enterprise executives, managers and employees and can be used as an ACD agent, as a supervisor phone, or as a teleworker phone.
Mitel 5340
Mitel 5340 IP Phone
Demonstrating Mitel’s continued focus on the user, the Mitel 5340 IP phone delivers easy- to-use, one-touch access to many phone features and applications in an exciting next generation desktop device. A full-feature enterprise-class telephone, the 5340 IP Phone provides a large backlit graphics display with 48 programmable self-labeling keys, six intuitive call state sensitive softkeys, superior sound quality with wideband audio, and a built-in HTML toolkit for desktop applications development. The 5340 IP Phone is ideal for any enterprise executive or manager, Hot Desk users, Teleworkers, and Contact Center agents and supervisors.
Mitel Digital Handsets
Mitel 8560 Executive Terminal & 8660 IP Terminal
Evolved from the Axxess Executive Display and the IP PhonePlus, the 8560 Executive Terminal & 8660 IP Terminal utilise a powerful menu interface. The large 6-line by 16-character alphanumeric LCD display leads you through system features and capabilities – serving as a built in user guide. The next generation of digital communication.
Mitel 8520 Standard Terminal
Evolved from the Axxess Standard Display, the 8520 Standard Terminal incorporates a 2-line-by-16-character alphanumeric LCD display to provide the information you need to enhance productivity. Your communications workhorse.
Mitel 8500 Basic Terminal
Evolved from the Axxess Basic, the 8500 Basic Terminal is designed to incorporate the most-needed features and provide ease of use, delivering solid functionality, flexibility and affordability. Leading-edge technology at an economical price.
Mitel 8416 Mini-DSS Console
Evolved from the Axxess DSS/BLF Console, the 8416 Mini-DSS Console provides 16 programmable keys with bi-colour LEDs. It attaches to the side of the Terminal and with the touch of a button, you can directly connect to an extension. Compatible with the 8560 Executive Terminal, 8520 Standard Terminal and the 8660 IP Terminal.
Mitel DSS Console
Evolved from the Axxess DSS/BLF Console, the DSS Console provides 50 programmable keys to dramatically increase your communication capabilities. At a glance you can see who is out of the office or on the phone. Transform your keyset into a call distribution centre. Compatible with the 8560 Executive Terminal and 8520 Standard Terminal.