Case Studies
Case Study – CBL
Clive Barford Limited (CBL) is the leading provider of compact equipment hire and sales across Southern Britain. With eleven depots located across the South and over 180 employees, they needed a reliable and responsive telephone systems and network services supplier.
Icom Telecoms have replaced CBL’s ageing telecoms systems with a new, state of the art system that allows them flexibility and continuity across all of their sites. Also, most importantly, Icom Telecoms has created a solution that has enabled CBL to introduce significant savings on their line rental and call charges costs.
Read the full story by downloading our case study.
Case Study – Federation of Master Builders
Icom Telecoms were invited by the Federation of Master Builders (FMB) to discuss and propose options for the installation of a new telephone system for their head office. We conducted a thorough assessment of their needs – both present and future – and recommended an Avaya solution based on our findings and consultation with FMB.
The proposed solution allowed FMB’s initial requirements to be met, and also offered the flexibility for the system to grow with their business. Having successfully installed the new system in the head office, Icom Telecoms are now in the process of rolling out the same solution across all of their regional offices; creating a new business standard.
Having worked with FMB for over 3 years, Icom Telecoms are now looking at other solutions to aid their communications, these include migration to VoIP and introducing video conferencing capability.
Using a single supplier for all of their communication systems has given FMB considerable peace of mind and the confidence to know that if there is ever a problem, they can call on our responsive support services team who will deal with their query immediately and efficiently.
Case Study – Price Bailey
Price Bailey is an established firm of accountants with seven UK office locations.
Having been introduced to IcomTelecoms by purchasing consultancy, Purchase Direct, Icom Telecoms conducted an assessment of their tlephone system requirements and usage and were able to propose a solution that offered Price Bailey substantial savings on their current provider and greatly improved service.
Having initially been employed to install the new telephone system at just one of their offices, the project has now been rolled out across all of their sites and can accommodate the multi-site work practices of their staff.
Our relationship with Price Bailey has been a great success and we now work with them on their cabling and electrical requirements as well.
Read the full story by downloading our case study.
<Price Bailey Case Study Download>
Case Study – Hospital Lane Dental Clinic
Hospital Lane Dental Clinic is one of the UK leaders in the private dental sector and takes dental care to a five star level.
The clinic recently moved to a new premises and needed a reliable and expert supplier to help them select and install a new telephone and security system that would meet the exacting standards they apply to all the other areas of their practice.
Hospital Lane invited Icom Telecoms to install and maintain a start of the art system that would accommodate all of their current requirements and meet the demands of future growth.
As well as selecting and installing the best system to suit the clinic needs, Icom Telecoms worked with the clinic to ensure that the change over to the new system ran smoothly and had as little impact as possible on the continuity of client care as possible – all part of the added value Icom Telecoms bring to their projects.
Read the full story by download our case study.