Telecoms

Through offering an innovative range of telecoms solutions, Icom allows companies to easily achieve key business objectives, improve customer interaction, reduce costs and significantly increase efficiency.

We have more than 20 years’ experience in the design and delivery of telephone systems and network services. Our experts have the knowledge and skills to provide an entire infrastructure for anything from traditional telephone systems to IP telephony solutions, and even complete office rollouts or migrations.

We can deliver a complete portfolio of voice, data, and internet solutions nationwide, including VoIP solutions, site-to-site connectivity, non-geographic numbers, broadband and mobile communications.

At Icom, our aim is always to build long-term, mutually beneficial relationships with our customers. We do this by providing a consistent and reliable service, ensuring excellent value for money, and offering long-term support services with ongoing account management. We understand that business needs are ever-changing, and always advise our customers on new technologies and opportunities.

Icom are fully accredited in and provide a multi-vendor range of telephone systems to meet all business requirements. Although independent of any single vendor, we have created partner relationships with preferred manufacturers including Avaya, Nortel, Mitel and Panasonic. For maintenance and support, Icom have vast experience on much wider range of vendor systems.

Icom have experience in specifying, installing and maintaining a number of other manufacturers as well as peripherals including Call Recording, Voicemail, DECT, Headsets and Call logging.

Our engineers attend regular training and product updates with manufacturers to ensure that we continue to install to the highest standards.

Our up to date knowledge combined with our experience of legacy equipment, gives us a unique ability to design both traditional and VoIP solutions utilising as much existing technology and infrastructure as possible.